Return Policy

  • We accept returns and exchanges for items purchased only through the APNY online store
  • We accept the return within 30 days of the original purchase.
  • The return item should be in its original condition, unworn, unwashed and with the APNY tag.
  • Please include the packing slip inside the package when you will return your product.
  • Final Sale: Sale items marked at 50% off or more are considered Final Sale. Those products are not eligible for returns or exchange.
  • Shipping cost will not be refunded.
  • Please allow 7-10 business days to process your refund, after we receive your return product.

Return Procedure

  • Please go to our Return Portal to process your return. CLICK HERE for Return Portal.
  • Enter your order number and Email or Phone number to find your order.
  • Click on to the Find your order.
  • Select the product you want to return.
  • Select the return option.
  • The return request will be reviewed and approved within 2 - 4 business days.
  • You will receive the return label through an email and need to be printed.
  • Please make sure to include the packing slip inside the box.
  • Once you will attach the return label outside the box you can drop-off your package to the nearest UPS or USPS store(according to your return label).
  • A return shipping label cost $9.00 will be deducted from your refund amount.

Exchange Procedure

  • You can place an another order for the correct size or style.
  • Please process the return request for your original order. According to the above return procedure.
  • We will process the refund for your return order once we receive the product.

If you need further help in your return please send us an email at

Also, call us at (646)858-0213 between the hours of 10 am and 5 pm Eastern Standard Time, Monday-Friday.